Shipping Policy

At AI is Life Apparel, we aim to provide a smooth and reliable delivery experience for all our customers.

1. Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and public holidays). Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Charges

We offer FREE DELIVERY on all orders within our serviceable regions. No minimum purchase is required.

3. Shipping Locations

Currently, we deliver only to selected regions/countries based on our logistics partners.
 Please ensure your address is serviceable at checkout before placing an order.

4. Estimated Delivery Time

Delivery timelines may vary depending on your location:

  • Domestic Orders: 5–10 business days

  • International / Remote Areas (if applicable): 7–15 business days

  • Note: Delivery timelines are estimates and may vary due to courier or operational delays.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment status.

  • Refunds apply to the product cost only

  • Shipping, handling, and processing fees are non-refundable

  • Refunds will be issued to the original payment method

  • Please allow 7–10 business days for processing

6. Delivery Delays

While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as logistics issues, weather conditions, or high demand periods.

7. Incorrect Address

Please ensure that your shipping details are correct at the time of placing the order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Contact

All return inquiries must be submitted to:
📧 Email: support@aiislifeapparel.com
🌐 Website: www.aiislifeapparel.com