(FAQ) – AI is Life Apparel

What is AI is Life Apparel?

AI is Life Apparel is a premium lifestyle clothing brand built at the intersection of technology, creativity, and culture. Our designs are inspired by artificial intelligence, the future, and bold self-expression. Every piece is created to make a statement — not just to be worn, but to be experienced.

Are your products limited edition?

Yes. Many AI is Life Apparel items are released in limited quantities or exclusive drops. Once an item sells out, restocks are not guaranteed.

Do you offer returns or refunds?

AI is Life Apparel operates under a strict luxury return policy.

  • All sales are final unless the item arrives damaged or incorrect

  • Approved returns must be requested within 7 days of delivery

  • Items must be unworn, unwashed, unused, and in original packaging with tags attached

Please refer to our Return & Refund Policy for full details.

Do you offer exchanges?

No. We do not offer exchanges.
If a return is approved, customers may place a new order separately.

What if my item arrives damaged or incorrect?

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos of the issue. Claims submitted after this window may not be honored.

How long does shipping take?

Shipping times vary based on your location and the product ordered.

  • Orders are typically processed within 2–5 business days

  • Once shipped, delivery times depend on the carrier and destination

  • Tracking information is provided once your order ships

Do you ship internationally?

Yes, we offer international shipping.
Customers are responsible for any customs fees, duties, or taxes imposed by their country.

How do I know what size to order?

We recommend reviewing the size chart listed on each product page before purchasing. Due to our strict return policy, sizing issues are not eligible for returns.

Are your items unisex?

Yes. Most AI is Life Apparel pieces are designed with unisex fits unless otherwise stated.

Will sold-out items restock?

Some designs may return, but many drops are exclusive. If an item sells out, it may never be restocked.

How can I contact AI is Life Apparel?

For support inquiries, please contact us at:
📧 support@aiislifeapparel.com